Our Privacy Policy

 

 

General

 

Your privacy is important to us. This privacy statement documents how DAWN Coaching & Therapy complies with data protection requirements. It explains what personal data we collect from you and how we use it. We may change this privacy statement from time to time, therefore, please continue to check this page to ensure you are happy with any changes.

 

Reasons/purposes for processing information

 

We process personal information to enable us to:

  • provide our services as a coach

  • gain feedback from you on a service

  • confirm an appointment/booking

  • promote our goods and services where permission has been obtained

  • maintain our own accounts and records

 

Type/classes of information processed

 

We process information relating to the above reasons/purposes. This information may include:

  • personal details

  • family, lifestyle and social circumstances

  • GP name and address

  • Next of kin name and phone number

  • business activities

  • goods and services provided

  • financial details

  • education details

  • employment details

 

We also process sensitive classes of information that may include:

  • physical or mental health details

 

We will store the information you give us securely, in line with the General Data Protection Regulations.

 

Who the information is processed about

 

We process personal information about:

  • customers and clients

  • complainants and enquirers

  • suppliers

  • professional advisers and consultants

Sharing your information

 

We will never sell or share your information with any other organisation for marketing purposes.  We will only share your information:

  • If we are required to do so by law

  • With our partners who provide services such as IT services, accountants. We only choose partners we can trust who abide by the requirements of the Data Protection Act.

 

Full details of new GDPR rights are available on the ICO website.

 

Right to complain

 

You also have the right to complain by contacting the Information Commissioner’s Office directly (which is the national data protection authority in the UK).  We’d also appreciate your feedback.

 

Withdrawing Consent

 

If you don’t want us to process your data anymore, please contact us at dawncoachingtherapy@gmail.com.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at dawncoachingtherapy@gmail.com.

 

We will correct any information which was found to be incorrect promptly.

 

If you have any questions or concerns about this Privacy Statement, or would like to receive a printed version, please call us on the number on our contact page.

© 2019 by Rachael Dawn Forsberg